An report focused on cultural intelligence (CQ) and its assessment, theoretical background and application to transitions
between cultures and the strategies for developing CQ including a reflection on personal development in relation to
these issues. The second part of the report involves reflection on your CQ assessment completed at the beginning of the
– 1500 words (including tables, in-text references, but not the reference list). This includes Part A and Part B.
– References should be appropriately cited using APA guidelines and listed in the reference list.
– Only list references in the reference list which have been cited in the report.
Part A: Background (Approximately 1000 words)
Increasingly authors/researchers refer to a variety of forms of intelligence as they apply to work/business
contexts and also to global transitions. The most recent of these are Emotional Intelligence and Cultural
Intelligence. Definitions have been provided by different researchers in the area with varying suggestions about
the possibility of enhancing individuals’ skills and levels in each of these areas. It is important to note that these
are theories and as such may be challenged as to the level of evidence supporting them and thus their ability to
explain contexts. Historically, research on IQ (cognitive ability) has suggested that there is a large inherited
/genetic component and therefore the possibility of increasing one’s IQ score is limited. Theorists discussing
emotional and cultural intelligence suggest that they can both be developed through a variety of methods and
that they can be measured.
With reference to other traditionally accepted forms/definitions of intelligence including, IQ, social intelligence, multiple
intelligences and emotional intelligence:
1. Define cultural intelligence referring to the historical development and evolution of the concept.
2. Outline recent definitions and theories in this area.
3. Critically discuss the degree to which CQ can be distinguished/is actually different from other forms of
intelligence such as, social and emotional intelligence. (You may argue it is not different but you must
4. Outline the limitations and challenges of CQ (if any).
5. Discuss also the relevance of CQ to transitions between cultures and global business operations.
6. Outline other specific ways in which development of CQ might be facilitated.
Critically analyse the evidence throughout. This means you should be presenting multiple viewpoints on the topic of CQ.
Part B: Reflection (Approximately 500 words)
This section of the assignment will be written in the first person mode (e.g. I feel that, I observed etc).
You are required to provide a reflection which includes the following areas:
– Your own development and changes in perceptions, behaviours and responses to cross
cultural/multicultural situations prior to and during the course to date. This may include previous
experiences moving between countries and cultures.
– The results of your own Cultural Intelligence (CQ) T1 assessment. This will include your identified
strengths and challenges and your reaction to these.
– The personal value you gained by completing this assessment and how it has impacted your view of
– Your strategy for developing your cultural intelligence. This should include clear strategy and action
Cultural intelligence is a concept that has evolved over a long period of time. It was introduced in 2003 by Earley and Ang in their book, where they defined it as individual’s ability to function in an environment that is characterized by different cultures. The starting point in defining cultural intelligence should understand what intelligence is. According to Sternberg and Detterman (1986), there are different definitions of intelligence, and Sternberg (2012) emphasize that a consensus definition posits intelligence to be the capability to adapt to an environment. The existing body of literature shows that there are different types of intelligences including social intelligence (Thorndike & Stein, 1937), emotional intelligence (Mayer & Salovey, 1993), practical intelligence (Wagner & Steinberg, 1985), cultural intelligence (Earley & Ang, 2003), and many others. The historical conceptualization of cultural intelligence by Earley and Ang was driven by forces of globalization and interconnectedness, and a time when the world was experiencing different cultural conflicts like the September 11 terrorist attack in the United States that bred cultural hatred in the world, cultural wars in Serbia, Croatia, Bosnia, Rwanda, Burundi, Angola, and other hotspots. The conceptualization of cultural intelligence as an effort to find a formula of how individuals can exist within a culturally divided world, given the forces of globalization that makes the world flat and increase cultural interactions.………..
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