MGTS2604: Employee Voice

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Employee Voice

Introduction

There is nothing that justifies a review of employee voice than grim statistics of industrials conflicts in the world. In Australia, by June 2019, there were 170 industrial strikes, in which 112,500 working days were lost (Australian Bureau of Statistics, 2019). In the US, the number of workers who were involved in strike in 2018 was the highest since 1986, with more than 450,000 workers going on strike (Abrams, 2019). In the UK, 273,000 working days were lost according to the Office of National Statistics (2019). These statistics point to the constrained relationship between employer and employees and a lack of employee voice. Strikes do not happen overnight, but it is a culmination of tensing environment and failed bargaining between the two. Traditionally, HRM has focused on in industrial relations, which is macro, but with continued industrial strikes, the focus is turned to micro environmental issues like employee voice (Purcell, 2003).  Ideally, the relationship between employee and employers should be a cordial and collaborative, but to the contrary, it is defined by suspicion and lack of trust. Employee voice has gained attention in HRM literature because it provides avenue for improving labour relations which remains a thorny issues. In addition, interest in employee voice has grown as human resource professional look for non-unionized mechanism of improving employee rations and for handling issues arising from non-unionised employees (Dundon & Golla, 2007). This study explores employee voice. The study defines employee voice, explores the factors that promote and constrain employee voice, and implications of employee voice on HRM.

Category:

Description

MGTS2604 Individual HRM essay: It is worth 30% of the total course mark.
The Essay should be 2,000-2250 words in length (excludes the reference list while includes
in-text citations).
Project Objectives:
The primary objective of this assignment is to enable students to develop an understanding of
the theoretical concepts of HRM, as well as develop analytical skills in interpreting research
in a critical manner and in linking theory with HRM practice. The essay should demonstrate
that you have grasped the theoretical concepts of HRM, that you are able to interpret research
in a critical manner, and that you can link theory with HRM practice. MGTS2604: Employee Voice.
Key Task:
Students are required to submit a written assignment addressing one of the three essay topics
below. The questions are:
1. How is employee voice defined in the academic literature? Critically discuss factors
that promote or prohibit employee voice. Briefly discuss HRM implications.
2. Describe how customer aggression is defined in the academic literature and its
consequences. Critically discuss factors that make customer service employees more
vulnerable to customer aggression. Briefly discuss HRM implications.
3. Describe how glass cliff is defined in the academic literature and give a few examples
that demonstrate glass cliff. Critically discuss factors that make glass cliff occurs.
Briefly discuss HRM implications.
Editorial Guidelines:
 Cover sheet contains word limit, essay topic, student name and ID.
 Your submission (excluding the reference list) is 1.5 lines spacing in 12-point Times
New Roman font, with 1 inch (2.5 cm) margins all round on an A4 page.
 Reference list is single-spaced with hanging-indentation applied. The reference style
is APA.
Preferred References
The essay should incorporate at least 15 academic peer reviewed journal articles (1995-2019)
from journals of the ABDC list.
The prescribed textbook may be referenced, but the essay should not use additional textbooks
as references – that is books that cover the broad field of HRM and are designed specifically
for use in tertiary courses – check the preface and/or introduction.
Marking rubric
Please refer to pp 3-4 of this document. MGTS2604: Employee Voice.
Submission
 Submit to Blackboard via Turnitin.
 Make sure you write down the TOPIC NUMBER (e.g., topic 1) as SUBMISSION TITLE.
 You can upload assignment to the site multiple times before the due date to ensure you have
referenced appropriately in your assignment. The most recent submission will be

marked. (Note: if you have uploaded your essay before the due date, you wouldn’t be able to
resubmit it after the due date).
 It is your responsibility to keep this submission ID as a proof of submission.

Outstanding (100) Excellent (84) Very good (75) Satisfactory (64) Below
expectation (49)

Well below
expectation (25)

Introduction
(5%)

Your introduction
immediately
captures the
reader’s interest
and clearly defines
and explains the
context and the
scope of your topic.

Your introduction
captures the
reader’s interest
and clearly defines
and explains the
context and the
scope of your topic.

Your introduction
clearly defines and
explains the
context and the
scope of your topic.
Your introduction
somewhat defines
and explains the
context and the
scope of your
topic.
Your introduction
provides scant
information about
the context and
the scope of your
topic.
Information about
the context and the
scope of your topic
is mentioned but
irrelevant.

Key concept
(15%)

The key concept
and the associated
issue are fully
explained and
shows evidence of
extensive and
focused research

The key concept
and the associated
issue are fully
explained and
shows evidence of
focused research

The key concept
and the associated
issue are explained
and shows
evidence of
research

The key concept
and the
associated issue
are explained with
some evidence of
research

The key concept
and the
associated issue
are briefly
explained but
there is little
evidence of
research

The key concept
and the associated
issue are
mentioned but
there is no
evidence of
research

Content –
arguments
(25%)

The main
arguments
presented are
clearly expressed,
well-reasoned and
thoroughly and
clearly address all
key elements of the
topic.

The main
arguments
presented are
clearly expressed,
reasoned and
address all key
elements of the
topic.

You have
presented your
main arguments
well and your
reasoning is mostly
sound. Your
arguments address
most of key
elements of the
topic. MGTS2604: Employee Voice.

Some of your
main arguments
are well
presented and
fairly reasoned.

You main
arguments are
vague.

Your the major
arguments is
poorly presented

Critical
thinking –
research and
synthesis
(25%)

Your discussion of
the major
arguments shows
evidence of
extensive and
focused research
and your ability to
accurately interpret
and skillfully
synthesize
academic literature

Your discussion of
the major
arguments shows
evidence of focused
research and your
ability to accurately
interpret and
skillfully synthesize
academic literature

Your discussion of
the major
arguments shows
evidence of
focused research
and your
interpretation of
literature but the
academic literature
could be better
synthesized

Your discussion
of the major
arguments
shows evidence
of some research
but the academic
literature could be
better interpreted
and synthesized

Your discussion
of the major
arguments is
brief and shows
little evidence of
research

Your discussion of
the major
arguments shows
no evidence of
research

HRM
implication
(10%)

Your reasonable
discussion of HRM
implications is
concisely stated,
creative,
convincing and
highly relevant to
the preceding
discussion in your
essay.

Your reasonable
discussion of HRM
implications is
clearly stated,
useful and relevant
to the preceding
discussion in your
essay.

Your discussion of
HRM implications
is clear and mostly
useful and has
relevance to most
of the preceding
discussion in your
essay.

Some of your
discussion of
HRM implications
is useful, though
not always
relevant to the
preceding
discussion in your
essay.

Most of your
discussion of
HRM implications
lacks obvious
connection with
the preceding
discussion in your
essay. .

Most of your
discussion of HRM
implications is
inappropriate or
lack connection
with the preceding
discussion in your
essay..

Conclusion
(5%)

Your conclusion
thoroughly and
clearly summarizes
your key findings
and is expressed
with conviction.

Your conclusion
clearly summarizes
your key findings
and is expressed
with confidence.

Your conclusion
summarizes your
key findings. MGTS2604: Employee Voice.

Some of your key
findings are
summarized.

Only a few of your
key findings are
summarized.
Information about
your key findings is
mentioned but
inaccurate.

Formatting,
Grammar
and
referencing
(15 %)

 essay format is
correctly used
 Correct
grammar and
spelling is used
throughout
 In-text
referencing and
the resultant
reference list
are all correct

 essay format is
correctly used
with one or two
very minor
errors
 Correct
grammar and
spelling is used
throughout, with
one or two very
minor errors
 In-text
referencing and
the resultant
reference list
are correct, with
one or two
minor errors

 a few
formatting
problems
 Spelling and
grammar is
mostly correct,
with some
minor errors
 Mostly correct
in-text
referencing and
reference list,
with several
minor errors

 the format of
your essay
has minor
errors and the
occasional
major errors
 There are
several minor
and one or
two major
spelling and
grammatical
errors
 Mostly correct
in-text
referencing
and reference
list, with
minor errors
and the
occasional
major error

 the format of
your essay
has major
errors
 Spelling
and/or
grammar is
often
incorrect
 In-text
reference
and/or
reference list
is often
incorrect

 essay format is
completely
wrong.
 Spelling and/or
grammar is
consistently
incorrect
 In-text
reference
and/or
reference list is
consistently
incorrect………. MGTS2604: Employee Voice……or

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